Mobile Computer Repair — Read More

Click IT Tech Support provides mobile computer repair and on-site technology support for homes and small businesses in the local Sacramento area. Instead of unplugging your equipment or taking your computer to a shop, a technician comes to your location and helps resolve the issue on-site.

Mobile service is best for customers who need hands-on help with computers, internet equipment, printers, devices, setup, troubleshooting, or training.

Mobile Service Pricing

Service Call Fee:
$100

The $100 service call fee covers:

  • Travel to your location
  • The first hour of service
  • Basic diagnosis
  • On-site troubleshooting
  • Help resolving the issue during the first visit when possible

Additional Time:
$79 per hour after the first hour

Most common issues are resolved in under 2 hours, depending on the problem, the condition of the device, internet access, and whether parts or outside services are needed.

What Mobile Service Can Help With

Mobile support may include:

  • Desktop and laptop troubleshooting
  • Slow computer cleanup
  • Virus and malware checks
  • Printer setup and troubleshooting
  • Wi-Fi and internet troubleshooting
  • New computer setup
  • Email and account setup
  • Software installation
  • File backup and transfer
  • Phone, tablet, and device setup
  • Basic computer training
  • Smart device and home office setup
  • Small business technology support

Local Service Area

Mobile service is available in the local Sacramento area.

Service outside the normal local area may require approval before booking and may include additional travel charges depending on distance.

Booking an Appointment

Appointments can be booked online.

Book Online:
[Schedule Service]

Payment is required before the technician visit to confirm the appointment.

Senior Discount

Seniors receive a 20% discount on mobile service.

The senior discount applies to standard mobile service only and does not apply to subscriptions.

Subscription Savings Note

If a customer thinks they may need help again, has ongoing questions, or wants access to the support line, a subscription may be the better value. Subscription members receive ongoing phone support and discounted service rates, including savings on mobile service.

Important Service Notes

The $100 service call fee covers the trip and first hour of service. Additional time is billed at $79 per hour. Payment must be completed before the technician visit.

Service does not include the cost of parts, replacement equipment, software licenses, paid apps, third-party subscriptions, or outside vendor fees.

Some repairs may require additional parts, follow-up visits, remote support, or referral to a specialty service. Data recovery, advanced cybersecurity incidents, major business network projects, custom web design, and server-level work may be outside the scope of standard mobile service.

Subscription Price Adjustment Recommendation

Your regular 2-hour mobile visit costs:

$100 first hour + $79 second hour = $179

To make the subscription feel like a smart upgrade, the entry subscription should cost only a little more than a regular 2-hour visit after the discount benefit is considered.

A cleaner structure would be:

Base Plan — $49/month

  • Unlimited phone support
  • 2 hours remote support included
  • 40% off remote support after included hours
  • 40% off mobile service
  • 40% off training
  • Monthly service limit: 5 total service hours

Plus Plan — $69/month

  • Unlimited phone support
  • 4 hours remote support included
  • 2 hours training included
  • 50% off remote support after included hours
  • 50% off mobile service
  • Monthly service limit: 10 total service hours

Premium Plan — $89/month

  • Unlimited phone support
  • Unlimited remote support, fair-use limited
  • 4 hours training included
  • 50% off mobile service
  • Priority support
  • Monthly service limit: 20 total service hours

Startup Fee

$79 one-time startup fee

This makes the math easier to sell:

A normal 2-hour mobile visit is $179.
With the Base Plan, mobile service is 40% off, so the same 2-hour visit would be about $107.40, plus the subscription gives them phone support and remote help for the month.

That makes the subscription feel worth it for customers who may need help more than once.